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Date:      Tue, 12 Jun 2001 22:07:54 -0700
From:      Jordan Hubbard <jkh@osd.bsdi.com>
To:        darrylo@soco.agilent.com
Cc:        stable@FreeBSD.ORG
Subject:   Re: Can't get WC to bill me right! 
Message-ID:  <20010612220754A.jkh@osd.bsdi.com>
In-Reply-To: <200106130016.RAA24482@mina.soco.agilent.com>
References:  <20010613000151.9004.qmail@camelot.bitart.com> <200106130016.RAA24482@mina.soco.agilent.com>

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From: Darryl Okahata <darrylo@soco.agilent.com>
Subject: Re: Can't get WC to bill me right! 
Date: Tue, 12 Jun 2001 17:16:58 -0700

> Gerd Knops <gerti@bitart.com> wrote:
> 
> > Same fate here. EMails and phone calls did not help. Guess I will  
> > cancel my subscription, hate to support incompetence. There are  
> > probably better ways than a subscription to support FreeBSD anyway.
> 
>      I'm in a similar situation.  I moved a few months ago, changed my
> address via their web page, and they're still sending CDs to the old
> address (and they're still using my old email address, even though I'd

Folks,

I wish I could say that the WindRiver transition had gone smoothly
from the perspective of ordering and fulfillment, but it clearly
hasn't.  There have been serious delays induced in just about every
aspect of the CD publishing process and the orders dept has, for all
practical purposes, fallen apart.  I've expressed my displeasure at
this state of affairs to all of the appropriate WindRiver folks and I
think they understand that they really need to fix this or the project
will undoubtedly be forced to explore other avenues of CDROM
publishing, such as Daemon News (who has already expressed a strong
interest).  All I can say right now is that I'll keep pushing this and
continue to monitor the situation for signs of improvement.

- Jordan

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