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Date:      Fri, 20 Dec 1996 03:48:07 -0600
From:      "Jacob Suter" <jsuter@intrastar.net>
To:        "Nate Williams" <nate@mt.sri.com>
Cc:        <isp@freebsd.org>
Subject:   cyclades data loss?  (was: Re: attachment via pop using qpop problems)
Message-ID:  <199612200953.DAA24824@intrastar.net>

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> > We're using qpop 'popper' to deliver pop3 services for our customers. 
Some
> > have recently had problems with both Netscape and IE3 mail not being
able
> > to download (timing out) on large file attachments.  On our LAN, I have
> > sent myself multi-megabyte files via mail and had NO problems recieving
> > them with both Netscape 3.01 and IE3 for Windows95.
> 
> Boy, we've had nothing but good luck with the same setup locally.  The
> clients are connecting over modems using Netscape and Eudora, but I've
> never had any sorts of losses or timeouts that weren't due to crappy
> lines, and qpop does a very good job of making sure email doesn't get
> lost in that case.

Well guys, I think I found the problem...  After doing some stuff on my
shell account (via 2400 from a friend's house) I think I can say I am
losing data somewhere...  I've found in the past that the Cyclades card
apparently likes 57.6k a lot more than 115.2k (I don't think its the
Cardinal 28.8ks, since I do not have this problem dialing through my
portmaster, and all lines on it are at 115.2k using the same exact modems
(even tried a swap tonight).

I don't get many errors with ppp...  probably because its only moving data
at 576 bytes+headers without an ack...  

> I'm running qpop-2.2 on a 2.1.6.1 system w/sendmail 8.8.4, so it sounds
> very similar to your setup.

I've pondered upgrading just for the syn protection... :)

> My boss even runs it over the internet when he's in Menlo Park, which is
> *much* worse than any modem with timeouts & drops.

Our lines here are consistantly bad, low fidelity, not noisy, so people
connect at around 26.4k as a max, usually 24.0k and stay that way...  I
haven't seen any connection problems with the people in question (and I was
getting no line noise on the 2400 that I could tell, just plain data loss).

So, what can I do about this?  I am using the Cardinal MVP288XF2 on these
lines, with a Cyclades 8Yo card (the non-expandable w/ proper model
signaling).  I guess I could go down to say, 38.4k and make everyone slow
down a bit :)  anyone else seen this problem?

TTYL
JS




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