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Date:      Sun, 19 May 2002 03:27:20 +0200
From:      Brad Knowles <brad.knowles@skynet.be>
To:        Terry Lambert <tlambert2@mindspring.com>, Brad Knowles <brad.knowles@skynet.be>
Cc:        Mike Meyer <mwm@mired.org>, Giorgos Keramidas <keramida@ceid.upatras.gr>, Miguel Mendez <flynn@energyhq.homeip.net>, freebsd-chat@FreeBSD.ORG
Subject:   Re: The road ahead?
Message-ID:  <p0511171eb90caf2c31ae@[10.9.8.215]>
In-Reply-To: <3CE6F73C.2A8F4EA2@mindspring.com>
References:  <20020516004909.A9808@daemon.tisys.org>		 <20020516151801.A47974@energyhq.homeip.net>		 <20020516172853.A7750@daemon.tisys.org>		 <3CE40759.7C584101@mindspring.com>		 <20020516220616.A51305@energyhq.homeip.net>		 <3CE43D08.1FDBF0A3@mindspring.com>		 <20020517163624.GB9697@hades.hell.gr>		 <3CE58F73.1A7F50AF@mindspring.com>		 <p05111717b90b4c01f392@[10.9.8.215]>		 <15589.63655.94078.482179@guru.mired.org>		 <3CE61284.80ADD241@mindspring.com>	 <15590.58578.811389.223502@guru.mired.org>	 <3CE6E8ED.84E431F@mindspring.com> <p0511171cb90c9c2dbde0@[10.9.8.215]> <3CE6F73C.2A8F4EA2@mindspring.com>

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At 5:52 PM -0700 2002/05/18, Terry Lambert wrote:

>  First, all of my DVD, VCR and other consumer electronics equipment
>  have power buttons.

	DVDs and VCRs -- yes.  However, I've known cable boxes that didn't.

>  Yes, it does.  It assumes that you haven't intentionally flipped
>  the breaker to keep the plug from working.  8-).

	When you're talking about SOHO use, then you have to assume that 
the service provider may very well have done just these sorts of 
things that would keep your box from working.

>  In general, we expect these things to have been set up by a third
>  party, since we assume that you don't have an on-site geek.

	Then they'd have to be set up by the service provider, at which 
point you've lost the advantage of retail sales.

	For complex devices like this, if it needs to interact with the 
outside world in any way during the setup process, you have to either 
assume that there is an on-site geek or someone that can be called in 
to provide on-site support, or you have to sell exclusively through 
service providers who can send a pre-configured box out with the 
"cable guy" to plug in at the customer's house.

-- 
Brad Knowles, <brad.knowles@skynet.be>

"They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety."
     -Benjamin Franklin, Historical Review of Pennsylvania.

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