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Date:      Mon, 26 Mar 2001 17:58:31 -0800
From:      Kent Stewart <kstewart@urx.com>
To:        John Baldwin <jhb@FreeBSD.org>
Cc:        Ron Tarrant <rtarrant@sympatico.ca>, doc@FreeBSD.org
Subject:   Re: Misleading
Message-ID:  <3ABFF3C7.EB593238@urx.com>
References:  <XFMail.010326121116.jhb@FreeBSD.org>

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John Baldwin wrote:
> 
> On 26-Mar-01 Ron Tarrant wrote:
> > Hi,
> >
> > The other day, I was reading Chapter 19 of the FreeBSD handbook online
> > and got into a bit of a pickle after clicking on a link. I'd like to
> > bring your attention to the following passage:
> >
> > --------------------------------- start
> > ------------------------------------
> > 19.2.2.3. Using FreeBSD-STABLE
> >
> >   1.Join the FreeBSD-stable mailing list <freebsd-stable@FreeBSD.org>.
> > This will keep you informed of build-dependencies that may appear in
> > stable or any other issues requiring special attention. Developers will
> > also make announcements in this mailing list when they are contemplating
> > some controversial fix or update, giving the users a chance to respond
> > if they have any issues to raise concerning the proposed change.
> >
> >     The FreeBSD CVS commit message mailing list <cvs-all@FreeBSD.org>
> > mailing list will allow you to see the commit log entry for each change
> > as it is made along with any pertinent information on possible
> > side-effects.
> >
> > ------------------------------------ end
> > -------------------------------------
> >
> > The two bits in angle brackets ( <freebsd-stable@FreeBSD.org> and
> > <cvs-all@FreeBSD.org> ) appear, at first glance, to be links set up to
> > join the respective mailing lists. Unless the reader goes so far as to
> > read the next paragraph after these two, s/he won't realize this is not
> > the case. I was informed by two different readers of the freebsd-stable
> > mailing list that my message asking to be added to the freebsd-stable
> > mailing list went out to everyone who subscribes, rather than just to
> > the majordomo.
> >
> > I'd like to suggest that these links be either changed to point to the
> > appropriate e-mail addresses or be taken out altogether so as to avoid
> > this type of thing happening. I'm not a newbie to computers or to UNIX,
> > but I was mislead by this and I'm sure I'm not the only one. I was
> > embarassed to find that, in my haste to quickly sign up to the mailing
> > list, I ended up looking like a bit of a dweeb to everyone else already
> > signed on. I admit I was in a hurry, but I don't quite understand why
> > these links would be set up in such a way as to post messages directly
> > onto the list. Seems a bit chancey in the grand scheme of things, given
> > that a number of corporate and marketing types are turning to FreeBSD
> > these days. Every single one of them, considering the time pressure
> > they're under, will likely do the same thing I did (who reads more than
> > they have to, right?). For the sake of the mailing list subscribers, I
> > implore you to make these changes.
> >
> > Thanks for reading. If any part of this message comes across as rude, I
> > appologize.
> 
> The links are appropriate I think (note that those are the e-mail addrs of the
> list, which is the same consistent style of the rest of the documentation).
> Perhaps having 'Join' be a hyperlink to the section that talks about
> subscribing to lists would work however?

It probably needs to be a menu item. I read a long time ago that a
study had determined that 80% of the people do not scroll past the
first screen unless they see something that applies to them. I think
the number of people having problems subscribing could be related to
that. I see a similar problem with /usr/src/UPDATING. People think it
is a change history and never scroll 200 lines to the messages about
updating to 4-stable.

Kent

> 
> --
> 
> John Baldwin <jhb@FreeBSD.org> -- http://www.FreeBSD.org/~jhb/
> PGP Key: http://www.baldwin.cx/~john/pgpkey.asc
> "Power Users Use the Power to Serve!"  -  http://www.FreeBSD.org/
> 
> To Unsubscribe: send mail to majordomo@FreeBSD.org
> with "unsubscribe freebsd-doc" in the body of the message

-- 
Kent Stewart
Richland, WA

mailto:kbstew99@hotmail.com
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