Date: Wed, 26 Apr 1995 13:14:46 +1000 (EST) From: Gary Roberts <gary@wcs.uq.oz.au> To: paul@isl.cf.ac.uk (Paul Richards) Cc: hackers@FreeBSD.org Subject: Re: Proposed gateways. (Mentoring side anyway ...) Message-ID: <9504260314.AA19295@wcs.uq.edu.au> In-Reply-To: <199504252335.AAA13570@isl.cf.ac.uk> from "Paul Richards" at Apr 26, 95 00:35:16 am
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Paul Richards writes:
[gateway stuff elided -- I'll just respond about mentoring]
> The new mentor/newbie scheme would use help@freebsd.org for newbies to
> ask questions to and a mentors@freebsd.org for the mentors to sign up to.
I believe majordomo eventually will be handling people offering to become
mentors and newbies seeking assistance. At the moment I'm receiving offers
from mentors and I'm grateful to those who have put their hands up. Until
the automated mechanism is available, please send offers to be a mentor
to me. I believe that Jordan has set up new-users@FreeBSD.org to point
directly to me.
> Ok, the reasons:
>
> The newbie/mentor mechanism should not be visible to anyone who doesn't
> want anything to do with it so we'll create a completely separate set
> of lists for it. The mentor list would be controlled by Gary and basically
> if you want to join the scheme as a mentor you send mail to mentors to
> sign up. We can probably use mentors for general discussion of the scheme
> too (amongst the mentors and people running the scheme that is).
The details of how all this will work are still being worked out. I like
the idea of a list where members of the "FreeBSD Mentors' Club (tm)" can
hang out and share experiences and perhaps say things like -
"I've got this curly problem with Mitsumi CDROM drives ... Anyone
know anything about those ... "
> The help@freebsd.org list will be widely advertised as the place to, well,
> request help from. We'll work out the details but this will be an automated
> queue where requests for help are assigned to mentors. All further requests
> for help from a particular newbie will then get re-directed to the assigned
> mentor, these discussions will be private between the mentor and the newbie,
> they won't be visible to the rest of the list. They will be archived though
> so we can track what the problem areas are in our user support. There'll also
> be mechanisms for mentors to drop newbies and vise-versa.
All this is being looked at and will (eventually) happen.
Cheers,
--
Gary Roberts (gary@wcs.uq.edu.au) (Ph +617 844 0400 Fax +617 844 0444)
4th Floor, South Bank House, 234 Grey St, South Bank QLD 4101 Australia.
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