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Date:      Sun, 29 Oct 2000 08:07:10 +0000 (GMT)
From:      Rick Hamell <hamellr@heorot.1nova.com>
To:        Michael Lucas <mwlucas@blackhelicopters.org>
Cc:        doc@freebsd.org
Subject:   Re: Any comments?
Message-ID:  <Pine.BSF.4.21.0010290758350.4991-100000@heorot.1nova.com>
In-Reply-To: <20001030090531.A2062@blackhelicopters.org>

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> It would open with a brief description of how to use the tree, and how
> to write the FreeBSD lists for help when the tree fails.  It would
> then proceed to break down general categories of problems.  Following
> the links presents the user with a more specific list of problems.
> 
> For example, the first page would include:
> 
> Removable Media
> Ports & Packages
> Installing
> The Kernel

	<snip>

> Comments?  Suggestions?  Name-calling?  (No obscenities, please,
> unless they're *very* creative.)

	This is something I've been mulling over myself. Both the last two
tech support jobs I've worked had a complete searchable database. One
place went so far as to rewrite everything so that only one hit would come
up with a keyword, then there was a step-by-step troubleshooting section
in there. If we could do something similar that would be great. I'd love
to help with this project, just my programming skills are um... not up to
par... :)

						Rick

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