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Date:      Mon, 07 Oct 2002 09:32:19 -0400
From:      "J. W. Ballantine" <jwb@homer.att.com>
To:        Damian Gerow <damian@sentex.net>
Cc:        freebsd-net@FreeBSD.ORG
Subject:   Re: isp and spoofed network address 
Message-ID:  <200210071332.JAA00523@hera.homer.att.com>
In-Reply-To: Your message of "Mon, 07 Oct 2002 09:21:12 EDT." <127308839748.20021007092112@sentex.net> 

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Sorry, it's a cable modem service.  I did try to explain to them that I
wasn't looking for system support support, only that the provide me
with a standard network configuration.  The response was "I don't know
how to change it and the three resources I talked to don't either."


----------  In Response to your message -------------

>  Date:  Mon, 7 Oct 2002 09:21:12 -0400
>  To:  "J. W. Ballantine" <jwb@homer.att.com>
>  From:  Damian Gerow <damian@sentex.net>
>  Subject:  Re: isp and spoofed network address
>
>  Spake J. W. Ballantine on 07/10/2002, 08:29:50 -0400:
>  > My isp, RCN, issues dynamic addresses via DHCP and for some strange, unkno
wn
>  > reason issues a gateway address on a different "network" than the machine
>  > address.  Windows works fine with the arrangement, but, as I would expect,
>  > FreeBSD doesn't.  In the past, I've called and be able to get this fixed,
>  > but with the latest tweak, I'm getting the royal run around of:
>  >   Well, we only support windows and everyone I've talked to here has no id
ea
>  >   of how to change it...
>  
>  > Anyway, does is there someway to get FreeBSD working with this wacky
>  > arrangement? (my thoughts are not but I'm not a networking guru)
>  > And/Or does anyone have any thoughts on what to tells these tech reps on
>  > what to do to fix this problem?
>  
>  Which interface does your FreeBSD box use?  If it's a ppp or tun
>  interface, there's no real reason why this won't work -- I've had it
>  working for my ISP (er...  I work for them, actually) for the past
>  year without any problems.  (Yes, I know DHCP isn't PPP, just trying
>  to cover all bases.)
>  
>  What are the IP addresses they give you?  What kind of connection is
>  it?  PPPoE?  PPPoA?  Cable?  Dialup?
>  
>  Side note, when you call up for explanation, don't mention that you're
>  running FreeBSD.  And if you have to, say, "I'm *not* looking for
>  FreeBSD support.  I don't want it.  I know what I'm doing.  What I'm
>  looking for is *network* support -- why do I have a gateway on a
>  separate LAN than my machine?"  That usually shuts up the tech support
>  -- drill it into their (er... our) heads that you're not looking for
>  OS-specific support, rather, you're looking for network configuration
>  support.
>  
>    - Damian
>  



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