Date: Thu, 13 Feb 1997 16:11:32 -0800 (PST) From: Chris Timmons <skynyrd@opus.cts.cwu.edu> To: Steve Passe <smp@csn.net> Cc: "Michael L. VanLoon -- HeadCandy.com" <michaelv@MindBender.serv.net>, William Maddox <maddox@CS.Berkeley.EDU>, freebsd-hardware@FreeBSD.ORG Subject: SKIP ABERDEEN (was Re: Pentium vs. Pentium Pro) Message-ID: <Pine.BSF.3.95.970213154228.8961B-100000@opus.cts.cwu.edu> In-Reply-To: <199702131705.KAA23281@clem.systemsix.com>
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I have to agree. It took several months to successfully return and receive credit for the WRONG CD-ROM which they sent me. After endless phone calls over two months, a letter addressed to the manager of customer service and still no action, I turned the matter over to my VISA company. With a detailed record of all of my telephone calls, the names of the people I talked to at Aberdeen, and a copy of my letter demanding credit, the VISA company successfully got their attention. My advice is to always buy parts with a major credit card just in case you get aberdeened and need an advocate like VISA that WILL get your money back. Better yet, buy from a known-reputable company, like Rod Grimes' accurate automation, or insight direct for example. -Chris On Thu, 13 Feb 1997, Steve Passe wrote: > Hi, > > >DON'T BUY FROM Aberdeen. They are really nice folks, and well > >meaning, and all. But if you have any problem at all, it takes at > > I agree with this, skip aberdeen. I ordered a MB from them, choosing > 512k of cache, but received a board with 256. I was very explicit when > making the order, reading from a prepared sheet containing the features, > etc. It took several calls, "let me speak to your manager", threats, > "please call Mr. XXX to deal with this", etc. b4 finally getting > the extra cache out of them 3-4 weeks later. > > -- > Steve Passe | powered by > smp@csn.net | FreeBSD >
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