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Date:      Mon, 29 Sep 1997 20:24:08 +0200
From:      Tommy Hallgren <md6tommy@mdstud.chalmers.se>
To:        freebsd-chat@freebsd.org
Subject:   Funny interview with Mr Gates
Message-ID:  <342FF248.167EB0E7@mdstud.chalmers.se>

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Hi!

http://www.cantrip.org/nobugs.html

This is an interview with Bill Gates. A really absurd one. :-)

<snap>
Gates: Guess how much we spend on phone calls every year. 

FOCUS: Hm, a couple of million dollars? 

Gates: 500 million dollars a year. We take every one of these phone
calls and classify them. That's
the input we use to do the next version. So it's like the worlds biggest
feedback loop. People call in -
we decide what to do on it. Do you want to know what percentage of those
phonecalls relates to bugs
in the software? Less than one percent. 

FOCUS: So people call in to say "Hey listen, I would love to have this
and that feature"? 

Gates: Actually, that's about five percent. Most of them call to get
advice on how to do a certain thing
with the software. That's the primary thing. We could have you sit and
listen to these phone calls.
There are millions and millions of them. It really isn't statistically
significant. Sit in and listen to Win
95 calls, sit in and listen to Word calls, and wait, just wait for weeks
and weeks for someone to call in
and say "Oh, I found a bug in this thing". ... 
<snap>

Read the entire page. 

Mvh: Tommy



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