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Date:      Sun, 12 Apr 1998 23:31:50 -0400 (EDT)
From:      Tim Vanderhoek <hoek@hwcn.org>
To:        Nate Williams <nate@mt.sri.com>
Cc:        Poul-Henning Kamp <phk@FreeBSD.ORG>, committers@FreeBSD.ORG
Subject:   Re: IMPORTANT:  PRs in suspended state
Message-ID:  <Pine.GSO.3.96.980412230449.29884A-100000@james.hwcn.org>
In-Reply-To: <199804130126.TAA27099@mt.sri.com>

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On Sun, 12 Apr 1998, Nate Williams wrote:

> This seems silly to me, and makes us look even less professional.  There
> is no difference between 'open' and 'suspended' at all.  Putting a PR in
> suspended state is essentially the same as deleting it.

I disagree.  Let's see what happens, if anyone picks these up.
There are always people asking "what can I do?"; now we have
something easy to point them to (simply pointing at the bugslist
as a whole is not easy).


> IMHO, going through the PR DB 'just to suspend/close a bunch of PR's
> makes us look unprofessional.  The only thing I can think is that the
> purpose of changing the state is to make us look more professional, and
> this does just the opposite (especially to the people who submitted the
> PRs).

I disagree strongly.  Have you (Nate) ever read through anything
even approaching a signficant portion of the PRs within the last
year or two?  The current PR database, if anything, makes us look
unprofessional. 

Look...  I checked into a couple (somewhat more than a couple,
actually :) of the PRs phk closed to see if I had any qualms
with any of the closures.  Of those, the only one he didn't do
100% correctly (IMHO :) was misc/6276 "Can't connect to
www.FreeBSD.ORG", but even that one fortune smiled on him and 1)
other reasons to close it were mentioned, 2) submitter didn't
complain (that-I-know-of/yet).  Even still, one out of
many-many-many is a pretty damn good record.

I have read too old PRs which made me stare at the screen and ask
"What the heck are we supposed to do with that?".  It takes a
strong respected man with a solid head and broad knowledge base
(I can justify each of those requirements on request) to finally
deal with some of these PRs.  Unless you have another solution
(and if you don't believe their is a problem you aren't using the
PR system (most likely because of the PR system's very
problems)), I suggest simply responding to individual PRs that
are closed/dealt-with inappropriately, instead of the quoted
style of general complaints.

In summary, I support phk 100%.  Go Poul!  Go!

On a related non-sequitor, it was decided on the -docs list that
-doc related PRs (excluding those to manpages, of course) should
be assigned to the freebsd-docs list, similar to the assignments
done to the freebsd-ports list.  1) Any comments?  2) Steve (if I
have been firy and concise enough that my audience is still
reading :), does this require any special set-up with gnats, or
can the Responsible just be changed to "freebsd-docs"? 

Finally, one last piece of advice to anyone (phk included)
handling PRs...  Search the freebsd-bugs list for every PR you
deal with.  It's only necessary to search on the PR number.
Sometimes important information not originally emailed to
bug-followup@FreeBSD.ORG will show-up, instructing you to either
close or leave-open the PR.


--
Outnumbered?  Maybe.  Outspoken?  Never!
tIM...HOEk


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