Date: Thu, 13 Jan 2011 17:21:18 -1000 From: Al Plant <noc@hdk5.net> To: "Jack L. Stone" <jacks@sage-american.com> Cc: freebsd-questions@freebsd.org Subject: Re: zoneedit.com Message-ID: <4D2FC12E.4060902@hdk5.net> In-Reply-To: <3.0.1.32.20110113102034.00eed690@sage-american.com> References: <3.0.1.32.20110113102034.00eed690@sage-american.com>
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Jack L. Stone wrote: > I have used zoneedit.com's DNS zone service for about 9 years and it > handles a number of static IPs for my companies. > > Now, suddenly they have created a "new platform" and migrating accounts > from the legacy platform to the new. The legacy site doen't work anymore, > just confirms account and redirects to the new site. > > Are there any members here using zoneedit.com and having trouble with their > login? I cannot get my login to work and they won't solve the problem. They > say they have reset my password but it doesn't work. The legacy web site > says my account has been migrated, yet the login doesn't work. The legacy > site responds to my normal email address used for the entire 9 years, but > the new platform only responds with an error that the email doesn't exist. > > The service still works, but no access to manage my zones. > > (Yes, I copy/paste the login so no typos.) > > I've sent numerous request for help since Jan 12th but only get the robot > response with the same information about responding in 24 hours -- but, > they never respond. > > Now, here I sit without access to numerous domain zones I need to edit with > any way to access them. This is hurting my biz. > > So, anyone with this issue out there or know of an alternative company to > replace zoneedit? > > Thanks for any response (no robots pls -- heh, heh) > > (^_^) > Happy trails, > Jack L. Stone > > System Admin > Sage-american > _______________________________________________ > freebsd-questions@freebsd.org mailing list > http://lists.freebsd.org/mailman/listinfo/freebsd-questions > To unsubscribe, send any mail to "freebsd-questions-unsubscribe@freebsd.org" > Aloha Jack, Yes, I use Zone Edit. I just had to email them at Support:> support@zoneedit.com and Paul T. sent me this link to the legacy site as they havent migrated all the DNS. > http://www.zoneedit.com/auth/ My issue was that I had the older view era monitor on the rack I use to do this and read emails. Their new web face is wide screen and my monitor chopped off the link to the old site to log on so I emailed them and they answered me in a day. ~Al Plant - Honolulu, Hawaii - Phone: 808-284-2740 + http://hawaiidakine.com + http://freebsdinfo.org + + http://aloha50.net - Supporting - FreeBSD 7.2 - 8.0 - 9* + < email: noc@hdk5.net > "All that's really worth doing is what we do for others."- Lewis Carrol
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