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Date:      Tue, 24 Feb 1998 11:45:09 +1030
From:      Greg Lehey <grog@lemis.com>
To:        Sue Blake <sue@welearn.com.au>, Michael Slater <mikey@iexpress.net.au>
Cc:        Jim Mock <jim@triax.com>, freebsd-isp@FreeBSD.ORG
Subject:   Re: Australian backbone providers
Message-ID:  <19980224114509.12912@freebie.lemis.com>
In-Reply-To: <19980223222518.21617@welearn.com.au>; from Sue Blake on Mon, Feb 23, 1998 at 10:25:18PM %2B1100
References:  <008601bd3ffe$2e7c8f00$172226cb@support1.iexpress.net.au> <19980223222518.21617@welearn.com.au>

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On Mon, 23 February 1998 at 22:25:18 +1100, Sue Blake wrote:
> On Mon, Feb 23, 1998 at 09:55:56AM +0800, Michael Slater wrote:
>> I have found Telstra's Network to be quite good They do however require a
>> lead time of 40 (or more)  working days to do almost anything...which i find
>> to be almost unbearable, when im in a hurry to get something done.
>
> Early last year they required 6 weeks notice for a new connection, 

That's what they said.  I applied in mid-April and got my connection
in mid-July.

> but by November that'd come down to 1 week. Mine only took a few
> days. Some things about Telstra's services have changed, and some
> haven't, so it's always good to check before making plans around
> them.

My biggest gripe is that they don't inform me of anything.  They don't
have an email address you can call, and you have to do everything
either by phone or by web, which is a pain.  They claim to send things
to postmaster@yourdomin, but I've never received a single message from
them.

On the up side, they're very responsive to problem reports--the best
I've had so far.  And modulo a few DNS problems the service is pretty
good, too.

Greg


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