Date: Thu, 17 Sep 1998 08:19:29 -0700 From: Wayne Scott <wscott@ichips.intel.com> To: Studded <Studded@dal.net> Cc: Poul-Henning Kamp <phk@FreeBSD.ORG>, committers@FreeBSD.ORG Subject: Re: Time to look at those pesky PRs ! Message-ID: <199809171519.IAA09176@pdxlx008.pdx.intel.com> In-Reply-To: Your message of "Wed, 16 Sep 1998 10:54:19 PDT." <35FFFB4B.6D89DB78@dal.net>
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> One technique I used before the 2.2.6 release was to mail the > originator asking if their problem still existed, and ask them to test > the beta version if it did. With about 10 hours work on my part Steve > was able to close about 50 PR's. Also, the Public Relations aspect of > this was huge. I got many letters expressing appreciation that someone > took the time to contact them. I agree. FreeBSD PR's are not very encouraging. You don't even get an automated email saying that the PR was even recieved. Having a real person acknowledge your bug really helps. Even it they don't have a clue how to fix it. -Wayne
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