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Date:      Mon, 15 Nov 2010 19:37:22 -0500
From:      Charles Owens <cowens@greatbaysoftware.com>
To:        Jack Vogel <jfvogel@gmail.com>
Cc:        freebsd-net@freebsd.org
Subject:   Re: em(4): 4-port Intel Pro/1000 PF card not detected
Message-ID:  <4CE1D242.1050105@greatbaysoftware.com>
In-Reply-To: <AANLkTik9yo39mMFBVwYasSWG=AzP2M1tqA_zML6qkJtL@mail.gmail.com>
References:  <4CDDBAC6.6080500@greatbaysoftware.com>	<AANLkTinft6Ts4zK46wPdj4YWsRYE_uEwgDMQfWsHtDA1@mail.gmail.com>	<4CE1913D.7010207@greatbaysoftware.com>	<AANLkTikjsJ%2BuFyf-aMJDURz5no8rL_CsgEZG2PbRcfY0@mail.gmail.com>	<4CE1A9F1.8050400@greatbaysoftware.com>	<AANLkTinFExkm1DKH3ESokePEP7b8nyNpAK3WP2K6Ao%2Bo@mail.gmail.com>	<4CE1B673.6010306@greatbaysoftware.com> <AANLkTik9yo39mMFBVwYasSWG=AzP2M1tqA_zML6qkJtL@mail.gmail.com>

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The appliance is in a 1U form-factor with just a single riser-based slot 
(PCIe 2.0).

Thanks for your help with this,

Charles


On 11/15/10 6:14 PM, Jack Vogel wrote:
> The way you talked about this at first made me think this was 
> something new, but its actually
> fairly old, its just a quad port 82571, id is 0x10A5, support has been 
> in the drivers for ages :)
>
> The issue is the hardware not the OS or driver, even if the 
> motherboard is PCIE 2.0, does it
> not have slots that are 1 ?
>
> For server adapters you might consider going 82576 or 82580.
>
> Jack
>
>
> On Mon, Nov 15, 2010 at 2:38 PM, Charles Owens 
> <cowens@greatbaysoftware.com <mailto:cowens@greatbaysoftware.com>> wrote:
>
>     Well, I believe we have an answer:
>
>     http://www.intel.com/support/network/adapter/pro100/sb/CS-030873.htm
>
>     The motherboard definitely is PCIe 2.0 .   The page suggests these
>     cards for use with a PCIe2.0 system:
>
>   # Intel® PRO/1000 PT Quad Port LP Server Adapter (P/N EXPI9404PTL)
>   # Intel® Gigabit ET Quad Port Server Adapter (P/N E1G44ET)
>   # Intel® Gigabit ET2 Quad Port Server Adapter (P/N E1G44ET2)
>
>
>     Notably there's not a PF option shown, so we're going to have to
>     think about that.   But in any case, do you think these models
>     will function with 8.0?  8.0 plus a patch?  .... or is 8.1 the
>     only option?
>
>     Thanks,
>     Charles
>
>
>     On 11/15/10 4:58 PM, Jack Vogel wrote:
>>     Well, if the system doesnt show the hardware in a PCI scan there
>>     isn't much my driver can do :)
>>
>>     The last line in your log says 'eth0', what's that about?
>>
>>     You could try booting 8.1 64 bit, you can also send me all the
>>     details about the board, just to
>>     make sure I can get the exact one and then I'll try it here. This
>>     is quad port fiber, right? I was
>>     thinking this was PCI ID 0x1527, 82580 adapter.  The support is
>>     in HEAD now.
>>
>>     Regards,
>>
>>     Jack
>>
>>
>>     On Mon, Nov 15, 2010 at 1:45 PM, Charles Owens
>>     <cowens@greatbaysoftware.com
>>     <mailto:cowens@greatbaysoftware.com>> wrote:
>>
>>         Jack, I'm afraid that with the card _not_ installed we get
>>         identical pciconf output.  We're running 32 bit simply
>>         because that's where we got rolling with our product, and
>>         have not yet made the call to invest in the effort required
>>         to make the jump to 64.  Do you think that our being at 32
>>         bit could be a factor here?
>>
>>         So far the same card model has been tested on several of
>>         these server appliances, so I doubt it's a bad-slot situation.
>>
>>         In case it's helpful, I've attached  a boot log.  Anything
>>         else that I can provide that might help?
>>
>>         Thank you,
>>         Charles
>>
>>
>>
>>         On 11/15/10 3:23 PM, Jack Vogel wrote:
>>
>>             UH, did you do that with the adapter in the system?? I do
>>             not see the ID I
>>             expected
>>             to see. Some reason you're running 32 bit??
>>
>>             Can you run the pciconf with the adapter in and out,
>>             compare and tell me
>>             what its
>>             ID is?  All the unidentified devices I see are in the
>>             0x3XXX range and those
>>             are not
>>             network devices.
>>
>>             Maybe its a bad slot?
>>
>>             Jack
>>
>>
>>             On Mon, Nov 15, 2010 at 11:59 AM, Charles
>>             Owens<cowens@greatbaysoftware.com
>>             <mailto:cowens@greatbaysoftware.com>
>>
>>                 wrote:
>>                  Great... thanks!   Please see attached.   BTW, the
>>                 system is running
>>                 8.0-RELEASE-p2 i386 (PAE).
>>
>>
>>                 Charles
>>
>>
>>
>>                 On 11/13/10 2:24 AM, Jack Vogel wrote:
>>
>>                 pciconf -l please, I'll betcha these are the new quad
>>                 ports that are in my
>>                 next igb driver
>>                 update, it would have gone in already but I've been
>>                 fighting a bug in the
>>                 header split
>>                 code.
>>
>>                 Show me what the output looks like, and I'll get ya
>>                 fixed up, dont worry :)
>>
>>                 Jack
>>
>>
>>                 On Fri, Nov 12, 2010 at 2:08 PM, Charles Owens<
>>                 cowens@greatbaysoftware.com
>>                 <mailto:cowens@greatbaysoftware.com>>  wrote:
>>
>>                     Hello,
>>
>>                     We're trying to work with newly purcharsed Intel
>>                     EXPi9404PF NICs ("Intel
>>                     PRO/1000 PF Quad Port Server Adapter") but they
>>                     do not seem to be detected
>>                     (no ports showing with 'ifconfig -l').   We're
>>                     having no problems with the
>>                     2-port version of the same card -- is there a
>>                     known issue with the 4-port
>>                     version?
>>
>>                     We've tried three different cards of this model,
>>                     all with same result.
>>                      Thanks in advance for any help.
>>
>>                     Charles
>>
>>                     --
>>                      Charles Owens
>>                      Great Bay Software, Inc.
>>
>>
>>
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>>
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>>
>>
>



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