Date: Mon, 8 Dec 2003 22:39:31 -0600 From: Marius Strom <marius@marius.org> To: Customer Service <info@dreamlinks.net> Cc: freebsd-isp@freebsd.org Subject: Re: Billing System Message-ID: <20031209043931.GO39625@marius.org> In-Reply-To: <200312090427.hB94RlLC042211@ns2.dreamlinks.net> References: <20031209022534.GB55723@DellBSD.inch.com> <200312090427.hB94RlLC042211@ns2.dreamlinks.net>
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Ugh, Rodopi. I'll say no more. On Mon, 08 Dec 2003, Customer Service wrote: > We tried Billmax and had nothing but problems and zero help from technical > support. Stay away from this one unless you have an in-house SQL expert > programmer for backend provisioning and never need support from the > developer. Yes they offered installation support for 1000's of dollars but > would not show us a working model and would not guarantee that the product > would actually work on our servers. > > Also, stay clear of FREESIDE, the developer named IVAN who basically stole > our $100.00 setup fee refused to refund our money when we discovered the > program did not do what he claimed it would do. We filed a BBB complaint. > > OPTIGOLD ISP from digitalpoint solutions was the answer for us. > http://www.optigold.com > > After much searching, we FINALLY found a billing program that does what we > need it to do and is reasonably priced. Here are the main features and > comparison with other products: > http://www.digitalpoint.com/products/isp/compare.html > > > Backend provisioning is a snap using SSH, https ,etc. This products actually > comes with a printed manual. Server setup and import of our existing records > took less than a day. Except for a few technical issues, the product has > performed flawlessly for 2+ years and updates are free. They offer free tech > support for the 1st 60 days and you can extend this with a support contract > although we have found all the answers through the support forum. > > For a turnkey reasonably priced billing system OPTIGOLD is the way to. > To support 10-100 thousand users and if your budget allows, the RODOPI and > PLATYPUS products have had good reviews. > > http://www.rodopi.com/index.php?page=20201 > > http://www.boardtown.com/platypus/ > > Good Luck in your search! > > > > -----Original Message----- > > From: owner-freebsd-isp@freebsd.org [mailto:owner-freebsd-isp@freebsd.org] > > On Behalf Of Scott Lambert > > Sent: Monday, December 08, 2003 6:26 PM > > To: freebsd-isp@freebsd.org > > Subject: Re: Billing System > > > > On Mon, Dec 08, 2003 at 02:04:56PM -1000, George Fontaine wrote: > > > I highly recommend you stay away from Billmax. They ripped me off for > > > $10,000 and never delivered a working accounting system. They made also > > > sorts of promises that they would convert our existing system > > (quickbooks) > > > and never delivered. That was over 3 years ago. > > > > And I had nothing but good experiences. > > > @freebsd.org" > > _______________________________________________ > freebsd-isp@freebsd.org mailing list > http://lists.freebsd.org/mailman/listinfo/freebsd-isp > To unsubscribe, send any mail to "freebsd-isp-unsubscribe@freebsd.org" -- /-------------------------------------------------> Marius Strom | Always carry a short length of fibre-optic cable. Professional Geek | If you get lost, then you can drop it on the System/Network Admin | ground, wait 10 minutes, and ask the backhoe http://www.marius.org/ | operator how to get back to civilization. \-------------| Alan Frame |---------------------->
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