Skip site navigation (1)Skip section navigation (2)
Date:      Tue, 29 Nov 2005 11:19:17 +0100
From:      Greg 'groggy' Lehey <grog@FreeBSD.org>
To:        freebsd-lists@dclg.ca
Cc:        Gary Kline <kline@tao.thought.org>, freebsd-stable@FreeBSD.org, Bartosz Fabianowski <freebsd@chillt.de>
Subject:   Re: Laptop choices
Message-ID:  <20051129101917.GS963@eucla.lemis.com>
In-Reply-To: <17285.59301.421840.741798@canoe.dclg.ca>
References:  <4383C20E.20509@shaw.ca> <200511231238.06590.doconnor@gsoft.com.au> <20051123105730.GA29369@laverenz.de> <20051123185909.GA17696@thought.org> <4384C0AB.103@chillt.de> <20051123194217.GC17696@thought.org> <20051123200505.GF908@eucla.lemis.com> <20051123223653.GA19327@thought.org> <17285.59301.421840.741798@canoe.dclg.ca>

next in thread | previous in thread | raw e-mail | index | archive | help
On Thursday, 24 November 2005 at 11:17:41 -0500, freebsd-lists@dclg.ca wrote:
>
> On the [Dell] warrenty... I'm hard on equipment and I depend on my
> equipment.  I've been impressed that if I put my foot down and "say"
> that I believe something needs replacing, then without much fuss,
> they do it.  The next day onsite service is cool.

You obviously have better experience than I do.  My Inspiron 6000 was
apparently used: it arrived without the usual plastic coating on the
lid, with scratches which couldn't have come from transport instead.
Also the ejector for the PC Card fell apart shortly after I got it.
It took them over 3 weeks to get a replacement lid to me, by which
time I had left for Europe.  By the time I get home I will have had
the machine for 6 weeks, too long to return it, and only then will I
be able to fight the Dell service department about the ejector.  Only
some time after then will they be able to replace the lid.

Greg
--
See complete headers for address and phone numbers



Want to link to this message? Use this URL: <https://mail-archive.FreeBSD.org/cgi/mid.cgi?20051129101917.GS963>