Date: Wed, 6 Sep 2006 17:59:44 +0100 From: "Jeff Rollin" <jeff.rollin@gmail.com> To: "FreeBSD Users Questions" <freebsd-questions@freebsd.org>, Freminlins <freminlins@gmail.com> Subject: Re: solaris Message-ID: <8a0028260609060959jbaacd15rb1ac280563d1fbbe@mail.gmail.com> In-Reply-To: <20060906155419.95441.qmail@web34402.mail.mud.yahoo.com> References: <eeef1a4c0609060809y3da277c7r456df1c18f38bf6a@mail.gmail.com> <20060906155419.95441.qmail@web34402.mail.mud.yahoo.com>
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On 06/09/06, White Hat <pigskin_referee@yahoo.com> wrote: > > --- Freminlins <freminlins@gmail.com> wrote: > > > On 06/09/06, White Hat <pigskin_referee@yahoo.com> > > wrote: > > > > > > I have > > > tried Open Office. No matter what anyone says, it > > is > > > just not as full featured as Word 2003. It is not > > even > > > close. > > > > > > True, but also compare the cost. Not even close... > > Immaterial. the singularly most important feature is > suitability to task. If it is free and it does not > work, what good is it? In what way does it "not work"? It's enough for many people, so why should they pay more? > He/she does > > > not want to read tons of manuals and spend hours > > in a > > > frustrating attempt to get it to run. > > > > > > This is where you are completely wrong. I work for > > an ISP. I'm not > > responsible for tech support but I keep my "ear to > > the ground". A VERY large > > number of callers have problems configuring Outlook > > Express, for example. No > > matter what the polls say, the experience is often > > very different. They may > > not read the manuals (because they are no longer > > supplied), they just ring a > > call centre instead. > > Yes, the lack of documentation is a shame. Usually it > can be obtained for an additonal cost which I suppose > is better than nothing. The same lack of documentation > plagues every facet of software today. Of course, it > has been a boon for the after market book manual > publishers. BTW, you have failed to document so called > help line assistants who are nothing more than company > mouth pieces who have at most a superficial knowledge > of the product that they are suppose to be assistant a > customer with. I had the experience of talking with a > customer support moron who tried to sell me a new > router while I attempted to explain the router was > fine, but the installation CD was defective. I > eventually just sent it back for a replacement. > Usually these individuals are barely equipped to > handle the job they are given. > > However, you have made my point. If a user cannot > decipher how to configure a simple thing like Outlook > Express, and there are programs available that will do > it for them, then how are they suppose to be capable > of handling a CLI OS like FreeBSD? It boggles the mind > -- at least mine. Worse, the configuration of OE is > handled by a wizard. It is truly sad when a user > cannot configure something when it is simplified down > to that level. So on the one hand you think that for the sake of the morons FreeBSD should made into something other than "a CLI OS" (which if you put KDE or GNOME on it it already is, btw), and on the other hand you despise the morons who can't even use a wizard? > The average user > > > does not care about configuring firewall, AV or > > > Spyware, etc. Just drop in a copy of ZA with > > perhaps > > > Sunbelt's Counter Spy and they are on their way. > > > > > > That's one statement contradicting the other. > > How? Drop in two CDs or download the programs, run > them and case closed. Neither one requires any > significant configuration. The defaults work just fine > for most users. You could eliminate the Counter Spy > since ZA has its own proprietary SpyWare program, but > I just happen to prefer Counter Spy. A decent router does not "require any significant configuration" either, despite the fact that it should include a firewall. And if you use a router/firewall, you shouldn't need to configure a firewall on your desktop/server either. BTW, if MS actually does market it 'One Care' program > suite, that might even obsolete that entire process. I > don't think they will offer it with the OS though. Too > much of a chance the government will protest. > Personally I believe a company should be allowed to > market its product anyway it wants without government > intervention; however, that is entirely another story. > > -- That's a good idea. And I should be able to procure products and settle scores anyway I want without government intervention, too. </sarcasm> Jeff Rollin -- Proud Linux user since 1998
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