Date: Mon, 22 Mar 1999 17:16:38 +0800 (WST) From: Michael Slater <mikey@iexpress.net.au> To: freebsd-isp@freebsd.org Subject: Support Blues Message-ID: <Pine.BSF.3.96.990322170849.28439C-100000@atlas.iexpress.net.au>
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Hi, After yet another relentless day providing phone support to one clueless idiot after another, i was wondering if anyone had ever attemtped the document cases of overworked and frustrated tech support staff blowing their brains out after having to put up with "My Computer's broken.. It says the pipeline burst" or It worked fine at XYZ ISP, what's wrong with your service".. Some of the !@#$ we hear on a day to day basis is nothing short of ridiculous.. Makes me wonder why some people buy a computer at all. Michael Slater Internet Express Perth, Western Australia To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-isp" in the body of the message
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