Date: Mon, 24 Oct 2016 15:33:17 +0200 From: Angus Robinson <angus@theaxiom.za.net> To: Doug Hardie <doug@mail.sermon-archive.info>, Shannon@shaw <MCEStaff@shaw.ca> Cc: freebsd-isp@FreeBSD.ORG Subject: Re: 553 errors Message-ID: <a8a1f2d5-2f29-7a9f-b007-a5d2a52936f8@theaxiom.za.net> In-Reply-To: <9934F15D-CC90-420C-BCD2-E21264EA16C9@mail.sermon-archive.info> References: <4D4F63AFE85D40E5B884B77B09E0D74A@VCMCE110228> <9934F15D-CC90-420C-BCD2-E21264EA16C9@mail.sermon-archive.info>
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On 10/20/2016 01:17, Doug Hardie wrote: > Check your maillog file in /var/log for error messages for that email. There should be something helpful there. > > >> On 19 October 2016, at 12:42, Shannon @ shaw <MCEStaff@shaw.ca> wrote: >> >> I have several people that tell me they can't send mail to me (in this example case, my-user@my-xyz.com) >> Usually I have a hard time getting them to forward me the errors or maybe I don't even hear about it because I just didn't know anyone was e-mailing me. >> This one lady (her-user@her-xyz.com) however was able to forward me the error message. >> It looks like her company uses google to forward mail and my server is rejecting it. >> Do I have something mis-configured here? Do I have to make an exception to allow google as a relay? >> >> I've changed the sender and recipient addresses but it basically looks like this: >> >> >> Delivery to the following recipient failed permanently: >> >> my-user@my-xyz.com >> >> Technical details of permanent failure: >> Google tried to deliver your message, but it was rejected by the server for >> the recipient domain my-xyz.com by mail.my-xyz.com. >> [111.111.111.163]. >> >> The error that the other server returned was: >> 553 5.3.0 >> >> >> ----- Original message ----- >> >> DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; >> d=her-xyz.com; s=google; >> h=from:references:in-reply-to:mime-version:thread-index:date >> :message-id:subject:to; >> <encrypted nonsense> >> X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; >> d=1e100.net; s=20130820; >> h=x-gm-message-state:from:references:in-reply-to:mime-version >> :thread-index:date:message-id:subject:to; >> <encrypted nonsense> >> >> X-Gm-Message-State: >> AA6/9RkHXkTbYI6xmMt6xu2tQHQz3YeuuvipfbFY/monaFJUKJtQA7PKgREYvFNyCEJ4ot9hr0HGz+EtgeRMvSwF >> X-Received: by 10.107.34.144 with SMTP id >> i138mr6826088ioi.197.1476889626314; >> Wed, 19 Oct 2016 08:07:06 -0700 (PDT) >> From: Her User <her-user@her-xyz.com> >> References: <935487A50EDE4DCB860487590C80C169@VCMCE110228> >> In-Reply-To: <935487A50EDE4DCB860487590C80C169@VCMCE110228> >> MIME-Version: 1.0 >> X-Mailer: Microsoft Outlook 16.0 >> Thread-Index: AQKYoSoKkLEFwHXxnMVCPGibF3LCz58i8nWw >> Date: Wed, 19 Oct 2016 10:06:46 -0500 >> Message-ID: <559fbc8415e1e417c7d7ff2ae1880485@mail.gmail.com> >> Subject: RE: a few more >> To: My User <my-user@my-xyz.com> >> Content-Type: multipart/alternative; boundary=001a1140a10c8cc6d2053f392931 >> >> Thank you Mr. User! >> >> >> >> _______________________________________________ >> freebsd-isp@freebsd.org mailing list >> https://lists.freebsd.org/mailman/listinfo/freebsd-isp >> To unsubscribe, send any mail to "freebsd-isp-unsubscribe@freebsd.org" > _______________________________________________ > freebsd-isp@freebsd.org mailing list > https://lists.freebsd.org/mailman/listinfo/freebsd-isp > To unsubscribe, send any mail to "freebsd-isp-unsubscribe@freebsd.org" Hi Shannon According to google the 553. 5.3.0 is the below. The usual, are they spelling your username correctly ? is your server able to lookup your username (if your using mysql) ? what happens if you create a google account and send an email from there, same symptoms ? 553 5.3.0 ... Address does not exist 553 5.3.0 ... No such user 553 5.3.0 ... No such user here 553 5.3.0 ... User unknown, not local addresshome | help
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