Date: Mon, 24 Oct 2016 15:33:17 +0200 From: Angus Robinson <angus@theaxiom.za.net> To: Doug Hardie <doug@mail.sermon-archive.info>, Shannon@shaw <MCEStaff@shaw.ca> Cc: freebsd-isp@FreeBSD.ORG Subject: Re: 553 errors Message-ID: <a8a1f2d5-2f29-7a9f-b007-a5d2a52936f8@theaxiom.za.net> In-Reply-To: <9934F15D-CC90-420C-BCD2-E21264EA16C9@mail.sermon-archive.info> References: <4D4F63AFE85D40E5B884B77B09E0D74A@VCMCE110228> <9934F15D-CC90-420C-BCD2-E21264EA16C9@mail.sermon-archive.info>
next in thread | previous in thread | raw e-mail | index | archive | help
On 10/20/2016 01:17, Doug Hardie wrote: > Check your maillog file in /var/log for error messages for that email. There should be something helpful there. > > >> On 19 October 2016, at 12:42, Shannon @ shaw <MCEStaff@shaw.ca> wrote: >> >> I have several people that tell me they can't send mail to me (in this example case, my-user@my-xyz.com) >> Usually I have a hard time getting them to forward me the errors or maybe I don't even hear about it because I just didn't know anyone was e-mailing me. >> This one lady (her-user@her-xyz.com) however was able to forward me the error message. >> It looks like her company uses google to forward mail and my server is rejecting it. >> Do I have something mis-configured here? Do I have to make an exception to allow google as a relay? >> >> I've changed the sender and recipient addresses but it basically looks like this: >> >> >> Delivery to the following recipient failed permanently: >> >> my-user@my-xyz.com >> >> Technical details of permanent failure: >> Google tried to deliver your message, but it was rejected by the server for >> the recipient domain my-xyz.com by mail.my-xyz.com. >> [111.111.111.163]. >> >> The error that the other server returned was: >> 553 5.3.0 >> >> >> ----- Original message ----- >> >> DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; >> d=her-xyz.com; s=google; >> h=from:references:in-reply-to:mime-version:thread-index:date >> :message-id:subject:to; >> <encrypted nonsense> >> X-Google-DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; >> d=1e100.net; s=20130820; >> h=x-gm-message-state:from:references:in-reply-to:mime-version >> :thread-index:date:message-id:subject:to; >> <encrypted nonsense> >> >> X-Gm-Message-State: >> AA6/9RkHXkTbYI6xmMt6xu2tQHQz3YeuuvipfbFY/monaFJUKJtQA7PKgREYvFNyCEJ4ot9hr0HGz+EtgeRMvSwF >> X-Received: by 10.107.34.144 with SMTP id >> i138mr6826088ioi.197.1476889626314; >> Wed, 19 Oct 2016 08:07:06 -0700 (PDT) >> From: Her User <her-user@her-xyz.com> >> References: <935487A50EDE4DCB860487590C80C169@VCMCE110228> >> In-Reply-To: <935487A50EDE4DCB860487590C80C169@VCMCE110228> >> MIME-Version: 1.0 >> X-Mailer: Microsoft Outlook 16.0 >> Thread-Index: AQKYoSoKkLEFwHXxnMVCPGibF3LCz58i8nWw >> Date: Wed, 19 Oct 2016 10:06:46 -0500 >> Message-ID: <559fbc8415e1e417c7d7ff2ae1880485@mail.gmail.com> >> Subject: RE: a few more >> To: My User <my-user@my-xyz.com> >> Content-Type: multipart/alternative; boundary=001a1140a10c8cc6d2053f392931 >> >> Thank you Mr. User! >> >> >> >> _______________________________________________ >> freebsd-isp@freebsd.org mailing list >> https://lists.freebsd.org/mailman/listinfo/freebsd-isp >> To unsubscribe, send any mail to "freebsd-isp-unsubscribe@freebsd.org" > _______________________________________________ > freebsd-isp@freebsd.org mailing list > https://lists.freebsd.org/mailman/listinfo/freebsd-isp > To unsubscribe, send any mail to "freebsd-isp-unsubscribe@freebsd.org" Hi Shannon According to google the 553. 5.3.0 is the below. The usual, are they spelling your username correctly ? is your server able to lookup your username (if your using mysql) ? what happens if you create a google account and send an email from there, same symptoms ? 553 5.3.0 ... Address does not exist 553 5.3.0 ... No such user 553 5.3.0 ... No such user here 553 5.3.0 ... User unknown, not local address
Want to link to this message? Use this URL: <https://mail-archive.FreeBSD.org/cgi/mid.cgi?a8a1f2d5-2f29-7a9f-b007-a5d2a52936f8>