Date: Wed, 23 Feb 2005 02:19:16 -0700 From: Pat Maddox <pergesu@gmail.com> To: Mark Jayson Alvarez <jay2xra@yahoo.com> Cc: freebsd-questions@freebsd.org Subject: Re: recommended trouble ticketing system Message-ID: <810a540e050223011950591263@mail.gmail.com> In-Reply-To: <20050223091616.5202.qmail@web51603.mail.yahoo.com> References: <20050223091616.5202.qmail@web51603.mail.yahoo.com>
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My favorite one is Kayako eSupport - www.kayako.com Another popular one is Cerberus HelpDesk - www.cerberusweb.com On Wed, 23 Feb 2005 01:16:15 -0800 (PST), Mark Jayson Alvarez <jay2xra@yahoo.com> wrote: > Hi, > I'm looking for a software that we can use for > trouble ticketing system. We are using Open Ticket > Request System(OTRS) before but my superiors, told me > that I can search for another better software for this > purpose. Can you suggest me some of the trouble > ticketing systems you have used before aside from OTRS > and if there's any problem you have encountered using > it or its advantages over OTRS. I did a quick search > on google and freebsd ports and found Request > Tracker(RT), also Trouble Ticket System from > Freshmeat, and lastly WebTTS, but I'm having a hard > time deciding which one to use. Suggestions are very > much welcome. > > Thanks! > > __________________________________ > Do you Yahoo!? > Yahoo! Mail - Find what you need with new enhanced search. > http://info.mail.yahoo.com/mail_250 > _______________________________________________ > freebsd-questions@freebsd.org mailing list > http://lists.freebsd.org/mailman/listinfo/freebsd-questions > To unsubscribe, send any mail to "freebsd-questions-unsubscribe@freebsd.org" >
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