Date: Sat, 13 Sep 2003 10:03:12 +1000 (EST) From: Keith Anderson <keith@apcs.com.au> To: John Capo <jc@irbs.com> Cc: freebsd-isp@freebsd.org Subject: Re: Best practices for disabling email accounts Message-ID: <20030913095930.R37416-100000@green.hot.net.au> In-Reply-To: <20030912165829.GA10072@exuma.irbs.com>
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Hi All, I use popd with Radius aso if the account is paid up the user can collect email. The customer will be very keen to pay so they can collect the email. I do not block incoming email at all. after 60 Days the account/email is deleted as per our contract with the customer. Keith Anderson Ezyisp Accounting On Fri, 12 Sep 2003, John Capo wrote: > Quoting Blake Swensen (blake@pyramus.com): > > Many of you are in the same boat, where customers fall behind and > > collections letters still do not seem to grab their attention. > > > > Short of changing passwords, does anyone have a best practices method of > > temporarily preventing access to email boxes temporarily. In most of > > these cases, once the customer has paid, I would like to turn back on > > the email boxes. > > > > Reject incoming email but allow access to the mailbox so that your > customer can retrieve mail you have already accepted. Rejecting > further email notifies the senders that the email was not delivered > and they can contact your customer by other means. > > A recent court case ruled in favor of a plaintiff that claimed they > were denied access to important email and lost a large contract > because email was accepted but not delivered to the plaintiff. I > think it was a Canadian case but with the legal climate in most > countries today why take a chance. > > IANAL, but I do host mail for a number of legal firms. > > -- > John Capo > Tuffmail.com > _______________________________________________ > freebsd-isp@freebsd.org mailing list > http://lists.freebsd.org/mailman/listinfo/freebsd-isp > To unsubscribe, send any mail to "freebsd-isp-unsubscribe@freebsd.org" >
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