Date: Thu, 20 May 1999 13:28:05 +0200 From: Joep Grooten <joep@di.nl> To: freebsd-isp@FreeBSD.ORG Cc: lambert@techbsd.csw.net Subject: Re: Tech Support/Administration help desk software? Message-ID: <19990520132805.A27002@di.nl> In-Reply-To: <19990514093400.A6059@techbsd.csw.net>; from Scott Lambert on Fri, May 14, 1999 at 09:34:00AM -0500 References: <19990514093400.A6059@techbsd.csw.net>
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On Fri, May 14, 1999 at 09:34:00AM -0500, Scott Lambert wrote: > Are there any FBSD runnable helpdesk type applications? What I need is > something that will allow my tech support department to issue a trouble > ticket and follow it to completion. I know that a lot of customer problems > must be slipping through the cracks now. I just have no way to measure > the phenomenon. Take a look at : http://www.di.nl/loggie/ It's work in progress, but it might suit your needs... It's a helpdesk support system which contains a ticketing system. Joep -- +----------+-----------------------------------------+ | \ / | Joep Grooten / Digital Intelligence | |---\\\\---| J.J. Allanstraat 222, Westzaan, Holland | | / \ | e-mail: joep@di.nl | +----------+-----------------------------------------+ To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-isp" in the body of the message
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