Date: Sat, 04 Sep 1999 07:27:30 -0400 (EDT) From: Will Andrews <andrews@TECHNOLOGIST.COM> To: Ronald Wiplinger <ronald@trace.net.tw> Cc: isp FreeBSD <isp@FreeBSD.ORG> Subject: RE: Tcket system Message-ID: <XFMail.990904072730.andrews@TECHNOLOGIST.COM> In-Reply-To: <37D0FE49.ABB069CE@trace.net.tw>
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On 04-Sep-99 Ronald Wiplinger wrote: > I would like to setup an alias in sendmail, which would give out a > ticket number, add the message and send it than to available people. > Herby should be used a database, which records the start time of the > ticket, .... As soon the request is sufficient answered the ticket > should be closed in the database. Such a system reminds me of GNATS. You could probably modify GNATS to your own needs, although with the GPL license, I'm not real sure what you could or could not do. You can get more info about GNATS at http://sourceware.cygnus.com/gnats/ ... under FreeBSD, it can be installed like so: # cd /usr/ports/databases/gnats && make install Take care. -- Will Andrews <andrews@technologist.com> To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-isp" in the body of the message
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