Date: 7 Nov 2000 08:55:44 -0000 From: Mats Lofkvist <mal@kairos.algonet.se> To: msmith@freebsd.org Cc: stable@FreeBSD.ORG Subject: Re: Supporting "winmodems" (was: PCI Modems Not Shown As Supported Hardware) Message-ID: <20001107085544.23200.qmail@kairos.algonet.se> In-Reply-To: <200011062226.eA6MQxF28518@mass.osd.bsdi.com> (message from Mike Smith on Mon, 06 Nov 2000 14:26:59 -0800) References: <200011062226.eA6MQxF28518@mass.osd.bsdi.com>
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From: Mike Smith <msmith@freebsd.org>
The inventor is too smart. Typically you *can't* return the damn things;
either because the vendor (eg. Xircom) uses self-destructing packaging
(so you can't return it in resaleable condition), or because it's
integrated into your device and can't be removed, or because you've
purchased it as part of a non-seperable bundle.
My main point is that there is absolutely no meaning in complaining
about lousy whatever if you aren't prepared to let the supplier know
about it in a way he cares about.
If it is a non-separable part of a package, return the whole package.
If the supplier won't take it back for whatever reason, tell him
politely that neither you, your company or your grandmother will
buy anything from him again ever and throw the thing away.
If you aren't prepared to return it (to the dustbin if necessary),
just don't complain about it. By silently keeping the stuff you have
decided to join the 'happy, paying customers' camp and nothing
you say on a mailing list is going to change that.
_
Mats Lofkvist
mal@algonet.se
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