Date: Mon, 20 Apr 1998 18:18:51 -0400 (EDT) From: Dev <dev@wopr.inetu.net> To: isp@FreeBSD.ORG Subject: Customer Service Message-ID: <Pine.BSF.3.95q.980420181558.2737A-100000@wopr.inetu.net>
next in thread | raw e-mail | index | archive | help
To Whom It May Concern, This may be a bit off topic, but I am sure it applies to a lot of us :-) We just hired a computer science student to do customer service/support/basic admin stuff. So long, a lot of us original unix geeks have been doing customer support/service, but we have become too busy with development. I have hired a computer science student to do customer service/support, but find he lacks a lot of freebsd/admin expierience. Does anyone have some good books/url's for info to bring him up to speed? Issues would be: - dns - sendmail problems - apache stronghold - frontpage problems (I emphasize problems :-) - general user questions - general freebsd admin stuff. Any help would be greatly appreciated in our attempt to continue to offer excellent support. Thanks in advance, Dev Dev Chanchani - INetU, Inc.(tm) - http://www.INetU.net Electronic commerce - Web development - Web hosting dev@INetU.net - Phone: (610) 266-7441 To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-isp" in the body of the message
Want to link to this message? Use this URL: <https://mail-archive.FreeBSD.org/cgi/mid.cgi?Pine.BSF.3.95q.980420181558.2737A-100000>