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Date:      01 Oct 2001 12:52:09 +0100
From:      Wayne Pascoe <wayne.pascoe@ehsrealtime.com>
To:        freebsd-questions@freebsd.org
Subject:   Job Tracking systems
Message-ID:  <86adzbk26u.fsf@pan.ehsrealtime.com>

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Hi all,

I'm looking for a jobtracking / collaboration tool. I've looked at MoT
and I currently use Keystone, but I've found both of these lacking in
some areas. Keystone in particular falls down in the e-mailing of
tickets into the system and the way it handles attachments seems to
slow the system down when you have a couple of them.

Can anyone reccommend either a Free or a commercial tool that might be
able to replace keystone, but with better e-mail integration, easier
to configure ACL's (so that clients can only see their own tickets)
and better reporting. 

Some of the things I need are :

Resource booking requests
Current resource allocation
Total time assigned by resource to project

Any assistance / advice would be appreciated.

Thanks,

-- 
Wayne Pascoe <wayne.pascoe@ehsrealtime.com>

Things fall apart; the center cannot hold;
Mere anarchy is loosed upon the world. - Yeats

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