Date: Fri, 9 Feb 2001 11:13:58 -0800 From: Paul A Scott <Pscott@cue.net> To: "'des@FreeBSD.org'" <des@FreeBSD.org>, Paul A Scott <Pscott@cue.net>, freebsd-bugs@FreeBSD.org Subject: RE: kern/24958: Fatal trap 12 in kernel mode (swapper) on Compaq Presario Message-ID: <25A4EF0A05A5D211AFE500A0C9932D743CC83A@MAILX>
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[-- Attachment #1 --] > State-Changed-From-To: open->closed > State-Changed-Why: Try the mailing lists first. Totally inappropriate response. This is a *real* problem on a brand-new machine with the latest hardware. It deserves to be looked at. I am more than willing to do whatever is necessary to debug the problem if I get decent guidance from someone who knows the kernel code. As it stands, I can't even get FreeBSD to boot on a brand-new out-of-the-box Compaq Presario. Who takes the heat on this? Compaq or FreeBSD? Think about it. Mailing lists are not a substitute for a problem reporting and management system. The gnats system is the *first* place to look for known problems and solutions. It provides historical data and excellent reference for finding similar problems. You are doing a disservice to someone else who runs into this problem and sees "closed; see the mailing list" in gnats. I'm shocked and dismayed by your attitude. At the very least, keep this report open, and offer suggestions for troubleshooting the problem. If the solution ultimately comes from the mailing lists, then we can enter the resolution here to benefit others. Paul [-- Attachment #2 --] <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN"> <HTML> <HEAD> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"> <META NAME="Generator" CONTENT="MS Exchange Server version 5.5.2653.12"> <TITLE>RE: kern/24958: Fatal trap 12 in kernel mode (swapper) on Compaq Presario</TITLE> </HEAD> <BODY> <BR> <P><FONT SIZE=2>> State-Changed-From-To: open->closed</FONT> <BR><FONT SIZE=2>> State-Changed-Why: Try the mailing lists first.</FONT> </P> <P><FONT SIZE=2>Totally inappropriate response. This is a *real* problem on a brand-new machine with the latest hardware. It deserves to be looked at. I am more than willing to do whatever is necessary to debug the problem if I get decent guidance from someone who knows the kernel code.</FONT></P> <P><FONT SIZE=2>As it stands, I can't even get FreeBSD to boot on a brand-new out-of-the-box Compaq Presario. Who takes the heat on this? Compaq or FreeBSD? Think about it.</FONT></P> <P><FONT SIZE=2>Mailing lists are not a substitute for a problem reporting and management system. The gnats system is the *first* place to look for known problems and solutions. It provides historical data and excellent reference for finding similar problems. </FONT></P> <P><FONT SIZE=2>You are doing a disservice to someone else who runs into this problem and sees "closed; see the mailing list" in gnats. I'm shocked and dismayed by your attitude.</FONT></P> <P><FONT SIZE=2>At the very least, keep this report open, and offer suggestions for troubleshooting the problem. If the solution ultimately comes from the mailing lists, then we can enter the resolution here to benefit others.</FONT></P> <P><FONT SIZE=2>Paul</FONT> </P> </BODY> </HTML>
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