Date: Thu, 09 Aug 2001 20:40:57 -0700 From: Mike Smith <msmith@freebsd.org> To: Scott Brunner <sbrunner@mybrunners.com> Cc: Nicole Harrington <nicole@daemontech.com>, chat@bafug.org, freebsd-hardware@FreeBSD.ORG, jenos@rackable.com, Janet.LaFleur@3ware.com Subject: Re: [Chat] 3ware FreeBSD support being trashed by rackable syste Message-ID: <200108100340.f7A3evq06076@mass.dis.org>
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I'd like to put a quiet close to this thread by tying up a couple of loose ends. I greatly appreciate the strong support that I enjoy from the FreeBSD community; it makes my job a lot easier. 8) Firstly; Jason: If you or any of your customers are having issues with 3ware products in conjunction with FreeBSD, you are strongly encouraged to contact me so that we can work them out. I'm not aware of anyone that's currently suffering major issues, and most certainly not with the driver. As for 3ware "compiling" (you mean writing) the driver - no, it would make no sense for them to do so. They have, however, provided me with excellent support, sample hardware, answers to awkward questions and all in all they have been a great company to work with. Folks in general: If you call 3ware and get an unhelpful answer, suggest that the tech check with their supervisor. If they're still not willing to provide you with assistance, let me know and I'll apply some gentle encouragement. It's important to be polite and persistent though; you represent revenue to 3ware, and that's a point worth making. As for the quote; I don't think a witch-hunt is in order. Nicole; your boss is welcome to talk to me directly. I would certainly appreciate the opportunity to clear my name. 8) Regards, Mike > > Greetings! > > To be clear, Rackable Systems is a BIG fan, and supporter of FreeBSD as an > O/S and an organization and would never trash BSD. The quotation of > Rackable is inaccurate. What was said is that 3-WARE has had some > problems with drivers in general and did not compile the BSD drivers for > their products, as they did (or at least facilitated the compilation) for > Linux. > > In addition it was stated that we have a BSD-savvy customer that is > struggling with this driver and 3-WARE's support of BSD in general. > Furthermore, another customer (Yahoo!) has been successfully using the > 3Ware card and is very happy with its performance. If any of this needs > clarification, please feel free to contact me directly. > > Best regards, > > Jason Enos > VP of Sales Rackable Systems > O: 408.321.0290 X303 > jenos@rackable.com > > > > > > Hodge Podge writes: > > >> > > >> > > >> Greetings all > > >> My boss just called rackable systems abt their 3U storage array which u > ses > > >> the 3ware IDE Raid card. He was told that the OS to install on the syst > em > > >> would be Linux by the sales person becouse for the 3ware RAID card "the > > >> linux drivers are the best and the FreeBSD driver is terrible" > > >> > > >> Is this true? > > >> > > >> > > >> > > >> Nicole > > >> > > >> > > >> > > >> ******* |\ __ /| (`\ ******* > > >> * * | o_o |__ ) ) * * > > >> * * // \\ * * > > >> * Nicole Harrington | AKA Hodge Podge * > > >> ----------------------(((---(((-------------------------------- > > >> nicole@unixgirl.com http://www.unixgirl.com/ > > >> webmistress@dangermouse.org http://www.dangermouse.org/ > > >> nicole@deviantimages.com http://www.deviantimages.com/ > > >> > > >> -- Powered By Coca-Cola and FreeBSD -- > > >> "The world is run by those who show up" > > >> -- The Best Place for Your Web Site - www.WebWeaver.net -- > > >> > > >> ---------------------------------------------------------------- > > >> > > >> > > >> _______________________________________________ > > >> Chat mailing list > > >> Chat@bafug.org > > >> http://bafug.org/mailman/listinfo/chat > > > > > > -- > > > Randy Primeaux > > > randy@cloudfactory.org http://cloudfactory.org/~randy/ > > > tranze@hyperreal.org http://hyperreal.org/~tranze/ > > > _______________________________________________ > > > Chat mailing list > > > Chat@bafug.org > > > http://bafug.org/mailman/listinfo/chat > > > > > > > > |\ __ /| (`\ > > | o_o |__ ) ) > > // \\ > > Daemon Technologies(tm) | Phone: 408.719.0263 > > nicole@daemontech.com | http://www.daemontech.com/ > > -------------------(((---(((----------------------- > > - Powered by FreeBSD - > > Email, DNS, SiteHosting, FTP Services, > > Dedicated Servers, Co-Location, and a Lot More > > ------------------------------------------------------ > > "The term "daemons" is a Judeo-Christian pejorative. > > Such processes will now be known as "spiritual guides" > > -Politicaly Correct UNIX Page > > > > > > > > To Unsubscribe: send mail to majordomo@FreeBSD.org > > with "unsubscribe freebsd-hardware" in the body of the message > > > > > > > To Unsubscribe: send mail to majordomo@FreeBSD.org > with "unsubscribe freebsd-hardware" in the body of the message To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-hardware" in the body of the message
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