Date: Fri, 14 May 1999 09:34:00 -0500 From: Scott Lambert <lambert@techbsd.csw.net> To: freebsd-isp@freebsd.org Subject: Tech Support/Administration help desk software? Message-ID: <19990514093400.A6059@techbsd.csw.net>
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Hi, Are there any FBSD runnable helpdesk type applications? What I need is something that will allow my tech support department to issue a trouble ticket and follow it to completion. I know that a lot of customer problems must be slipping through the cracks now. I just have no way to measure the phenomenon. We could also use a group To-Do list and/or preventitive maintenance tool to assist the system administrators. I'm running out of room on my whiteboard. :-) Thanks, Scott Lambert CSW Net, Inc. To Unsubscribe: send mail to majordomo@FreeBSD.org with "unsubscribe freebsd-isp" in the body of the message
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